Young Person Support Worker (MALE ONLY)

  • posted
  • salary
  • shift pattern
  • location
  • 10th April 2020
  • £8.72 - £9.38 per hour depending on qualifications and experience
  • Variable Shifts Including Night Shifts
  • Wolverhampton, Dudley, Lichfield, Walsall, Birmingham and Gloucester
Eclipse Property Management

Post Title:  Young Person Support Worker (MALE ONLY)

Reference: YPSW/FEB.2020/P.T. JOBSPEC

Vacancy Type:  Variable Contracts including Night Shifts - Flexibility Required.

Please state on Further Information page if you are looking for day or night shifts. 

Reporting to: Manager

Hours of Work:

Variable shift patterns between Monday to Friday - 8.30 a.m. to 9.00 pm. Including night work: 9 pm to 6 am. 

Flexibility with working hours required.


  • £8.72 - £9.38 per hour depending on qualifications and experience
  • Use of Pool/Company Insured Vehicle during work hours.
  • Company Mobile & Laptop
  • Holiday Pay
  • Pension Scheme

Nature of the role:

  • Support young people leaving care to develop their skills, confidence and self-esteem.
  • Deliver an effective and flexible service for the young people in partnership with local authorities and relevant agencies.
  • Ensure the young person is prepared for independent living when turning 18.
  • You will be managing a case load of at least 8 young people across various locations and will conduct visits and support the young person with their needs. 

Qualifications required

  • Candidate MUST have NVQ (QCF) LEVEL 3 or above in Social and Health Care.
  • MUST have 12 months experience of working with vulnerable young people.
  • Training within child protection, challenging behaviour, substance misuse, health and Safety, risk assessing desirable.

Update training will be provided by the company. 

Essential Skills Required

  • Full driving license
  • Computer literate – Outlook, Word and Excel
  • 12 months experience of working with vulnerable young people
  • Excellent organisational, communication and report writing skills
  • The ability to work independently and in a team
  • Good time management skills
  • Flexibility with attitude and shift patterns
  • Confident and competent in supporting clients with challenging behaviour
  • Empathetic individual, who will relate to our service users
  • Someone who can absorb and process information effectively
  • Can conduct a schedule of visits across a range of geographical locations with a case load of at least 2 to 3 young people.
  • Manage their own time and case load effectively
  • Interact with and engage our young people.

Duties include

Provide a safe, comfortable and supportive home for the individuals we support:

  • Support service users to actively contribute to the running of their own home.
  • Participate in rotas which may include evening or weekend work.
  • Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits.
  • Report any maintenance and repair tasks in the house, to the Service Manager/Team Leader
  • Be First Aid Trained (this will be given during induction).
  • Follow the company’s health and safety policies and procedures as instructed by Manager.

Assist client users to present themselves as valued members of the local community:

  • Create opportunities for social and leisure activities with service users.
  • Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.
  • Assist individuals in developing their skills, facilitating access and enrolment in further education/community education, training, employment.
  • Assist individuals to maintain and develop a range of relationships within the community including friends, neighbours and other social contact.

Ensure that the rights of our service users are always protected and respected:

Support services users so they can exercise their rights in the following areas:

  • privacy
  • choice
  • participation in decision making
  • expression of their own cultural identity
  • entitlement to services
  • feedback on the service they receive and the right to complain

Liaise with other professionals on behalf of the individuals we support:

  • Register and maintain contact with a wide range of outside professionals, e.g. Local Authorities, General Practitioners, Dentists, Opticians, Therapists, Solicitors, etc.
  • Work in a professional manner with all professionals you may come into contact with during day-to-day operations.

Keep records and participate in administrative tasks:

  • Assist in writing, receiving and updating of individual care plans in conjunction with the Service Manager/Team Leader.
  • Assist and participate in a wide range of administrative tasks necessary for the smooth running of the service.
  • Complete written and typed records, forms and reports for each service user assigned to you accurately and honestly and send to the case manager within agreed timescales.
  • Update self with priority need care plans and complete written records.

Participate in the opportunities provided for training and development:

  • Participate in regular supervision to: receive support, set outcomes for your young people, increase knowledge, identify training needs, evaluate work performance and aid professional development.
  • Attend staff meetings, development programmes, training courses, seminars and workshops as required.

Work within and promote Eclipse Properties policies and procedures:

  • Follow and understand Eclipse Properties policies and procedures
  • Maintain confidentiality about service users, staff and the Company as a whole
  • Promote equality of opportunity and a respect for diversity.

Be an active member of the team:

  • Help cover the work of the team, during absence, vacancies, or when a colleague is under pressure.
  • Work alone but also in a team. Make good use of your time when not on visits, updating care plans, reports and young people files.
  • Liaise and coordinate with other team members to provide a cohesive, high quality service.
  • Participate in and contribute to team meetings.
  • Share with other team member’s previous experience, skills and knowledge, which may be relevant to the team in providing its service.
  • Be supportive and respectful to service users, their families, colleagues and visitors.

Our Values

“Children, after all, are not just adults-in-the-making. They are people whose current needs and rights and experiences must be taken seriously.”  — Alfie Kohn 

Best Service Provider

Best Service Provider

To provide quality housing and support through our proven system of quality support, delivered by our experienced staff.

Acting With Honesty & Integrity

Acting With Honesty & Integrity

Being honest with our service users

Improving the lives of young people

Improving the lives of young people

Developing individuals and promoting independence and empowerment, for our service users to live life with passion and drive.

Equal Opportunities

Equal Opportunities

We welcome everyone regardless of colour, race, religion, nationality, ethnic or national origins, marital status, gender, sexuality, disability or age, whether service user or employee.



Seeking and taking account of the views of our service users. Being transparent about how we conduct our business.

Positive contribution to society

Positive contribution to society

Promoting positive contribution to society from the service users by empowering them to live independently, access employment and integrate within the community.



Continually improving in practice and performance.

Strong emphasis on outcomes

Strong emphasis on outcomes

Providing guidance and help to enable our service users to find answers for themselves and become driven to find solutions they previously found impossible.



Acting with propriety and giving reasons for the decisions we make.

Providing a high quality value for money service

Providing a high quality value for money service

Services are personalised to each individual need and provided by staff that are kind, caring and professional.

We are never content to stay as we are

We are never content to stay as we are

Always looking forward and moving on. If we discover that something needs improving, we will act to improve it.

“I have been working for Eclipse Properties Ltd since 2016.  The company has not only grown, it has invested heavily to build good infrastructure, which has benefited me as a staff member.  We are a great, friendly team and working here is really enjoyable.  ”

see what our staff say

Eclipse work in conjuction with

Birmingham City Council
Stoke on Trent