Post Title: Young Person Support Worker (MALE ONLY)
Reference: YPSW/FEB.2020/P.T. JOBSPEC
Vacancy Type: Variable Contracts including Night Shifts - Flexibility Required.
Please state on Further Information page if you are looking for day or night shifts.
Reporting to: Manager
Hours of Work:
Variable shift patterns between Monday to Friday - 8.30 a.m. to 9.00 pm. Including night work: 9 pm to 6 am.
Flexibility with working hours required.
- £8.72 - £9.38 per hour depending on qualifications and experience
- Use of Pool/Company Insured Vehicle during work hours.
- Company Mobile & Laptop
- Holiday Pay
- Pension Scheme
Nature of the role:
- Support young people leaving care to develop their skills, confidence and self-esteem.
- Deliver an effective and flexible service for the young people in partnership with local authorities and relevant agencies.
- Ensure the young person is prepared for independent living when turning 18.
- You will be managing a case load of at least 8 young people across various locations and will conduct visits and support the young person with their needs.
- Candidate MUST have NVQ (QCF) LEVEL 3 or above in Social and Health Care.
- MUST have 12 months experience of working with vulnerable young people.
- Training within child protection, challenging behaviour, substance misuse, health and Safety, risk assessing desirable.
Update training will be provided by the company.
Essential Skills Required
- Full driving license
- Computer literate – Outlook, Word and Excel
- 12 months experience of working with vulnerable young people
- Excellent organisational, communication and report writing skills
- The ability to work independently and in a team
- Good time management skills
- Flexibility with attitude and shift patterns
- Confident and competent in supporting clients with challenging behaviour
- Empathetic individual, who will relate to our service users
- Someone who can absorb and process information effectively
- Can conduct a schedule of visits across a range of geographical locations with a case load of at least 2 to 3 young people.
- Manage their own time and case load effectively
- Interact with and engage our young people.
Provide a safe, comfortable and supportive home for the individuals we support:
- Support service users to actively contribute to the running of their own home.
- Participate in rotas which may include evening or weekend work.
- Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits.
- Report any maintenance and repair tasks in the house, to the Service Manager/Team Leader
- Be First Aid Trained (this will be given during induction).
- Follow the company’s health and safety policies and procedures as instructed by Manager.
Assist client users to present themselves as valued members of the local community:
- Create opportunities for social and leisure activities with service users.
- Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.
- Assist individuals in developing their skills, facilitating access and enrolment in further education/community education, training, employment.
- Assist individuals to maintain and develop a range of relationships within the community including friends, neighbours and other social contact.
Ensure that the rights of our service users are always protected and respected:
Support services users so they can exercise their rights in the following areas:
- participation in decision making
- expression of their own cultural identity
- entitlement to services
- feedback on the service they receive and the right to complain
Liaise with other professionals on behalf of the individuals we support:
- Register and maintain contact with a wide range of outside professionals, e.g. Local Authorities, General Practitioners, Dentists, Opticians, Therapists, Solicitors, etc.
- Work in a professional manner with all professionals you may come into contact with during day-to-day operations.
Keep records and participate in administrative tasks:
- Assist in writing, receiving and updating of individual care plans in conjunction with the Service Manager/Team Leader.
- Assist and participate in a wide range of administrative tasks necessary for the smooth running of the service.
- Complete written and typed records, forms and reports for each service user assigned to you accurately and honestly and send to the case manager within agreed timescales.
- Update self with priority need care plans and complete written records.
Participate in the opportunities provided for training and development:
- Participate in regular supervision to: receive support, set outcomes for your young people, increase knowledge, identify training needs, evaluate work performance and aid professional development.
- Attend staff meetings, development programmes, training courses, seminars and workshops as required.
Work within and promote Eclipse Properties policies and procedures:
- Follow and understand Eclipse Properties policies and procedures
- Maintain confidentiality about service users, staff and the Company as a whole
- Promote equality of opportunity and a respect for diversity.
Be an active member of the team:
- Help cover the work of the team, during absence, vacancies, or when a colleague is under pressure.
- Work alone but also in a team. Make good use of your time when not on visits, updating care plans, reports and young people files.
- Liaise and coordinate with other team members to provide a cohesive, high quality service.
- Participate in and contribute to team meetings.
- Share with other team member’s previous experience, skills and knowledge, which may be relevant to the team in providing its service.
- Be supportive and respectful to service users, their families, colleagues and visitors.